Training & consultancy tailored to meet the business needs of the engineering & technical sectors
SALES SKILLS – PEOPLE SKILLS - CUSTOMER SKILLS - BID DEVELOPMENT
Wentworth Engineers Training has been offering comprehensive, tailored and flexible in-house training and consultancy solutions to the engineering and manufacturing sectors for over 15 years.
We have been helping companies meet the challenges of development and growth in these sectors by understanding the unique way in which engineering & technical personnel think and work, tailoring training solutions to get the best out of them.
Despite their common industrial perspectives, every company is unique. Our approach is bespoke and tailored to each client’s operational needs, and covers several key areas of professional development:
Designed for customer facing sales focused engineers this programme helps develop the skills necessary to increase sales and profit margins.Incorporating modules on:
Advanced Solution Selling Skills | Key Account Management | Selling Service Solutions
Ideally suited to personnel in Supervisory and Management roles, this Management Development Training can be delivered in single 1 day sessions or as a more comprehensive 6 day Leadership Development Programme, and includes:
Performance Appraisals Skills Training | Motivational Leadership Training | Delegation & Coaching | Balancing Pressure & Performance
Furnishing personnel with the skills to deal professionally with customers, enhancing company reputation and ensuring your business outperforms the competition. These sessions can be delivered in as little as a ½ day or span a 2 day workshop, incorporating modules such as:
Ambassador™ Customer Service | Professional Presentation Skills | Professional Writing Skills
From supervisors & managers to project team members and sales advisors, we have a training solution (including comprehensive & flexible eLearning modules) that will deliver tangible performance and financial benefits to your engineering or manufacturing business.
This consultancy service supports personnel, helping them to prepare professional bid submissions in response to Requests for Proposals from existing or new customers.
Bid Development Structure | Bid Preparation | Bid Submission Writing
Clients we have worked with include:
M&N Electrical & Mechanical Services Ltd | Mercedes – Benz Commercial Vehicle Dealers* | SEEPEX UK Ltd | Tarmac Southern Ltd | TTI Group Ltd | Cloudfm Group | Deutche Bank Corporate Real Estate & Services | Delfont Mackintosh Theatres Properties & Projects Department
(*City West Commercials, Orwell Truck and Van, Rossetts Commercials, Sparshatts of Kent)
"We selected Wentworth as a training partner for their pedigree, their understanding of how engineers tick and how our business works. They have developed enjoyable, tailored training solutions for us that have made a real difference to our mission to deliver gold standard customer care. Our engineers and helpdesk staff have developed their practical skills and appreciation of the importance of setting and maintaining standards for professional customer service. The training programmes have helped drive positive client interactions and enhanced our teams’ problem solving skills. Wentworth have supported our aim to build long-term partnerships with clients based on mutual commitment and best practice."
Christopher Gallop, Group Managing Director: Cloudfm Group